1. Delivery Areas

MINFY.CA delivers its products to Canada, the United States, and several European countries. We work with trusted carriers to ensure fast and secure shipping.

 

2. Order Processing Times

Orders are processed within 1 to 3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed the next business day.

 

3. Delivery times and costs

Delivery times vary depending on the destination and the shipping method chosen:

Canada & United States: 1 to 7 business days

Other destinations: 10 to 20 business days

💰 Shipping costs are calculated based on the weight of the package and the destination. They will be displayed before you confirm your order.

 

4. Carriers and order tracking

We work with international carriers such as DHL, UPS, FedEx, and national postal services.

Once your order has been shipped, you will receive a tracking number by email to track the delivery of your package in real time.

 

5. Taxes and customs duties

For orders shipped internationally, customs duties or local taxes may apply. These charges are the responsibility of the customer.

 

We advise you to check the regulations in force in your country before finalizing your purchase.

 

6. Undelivered or lost packages

If your package is marked as delivered but you have not received it, please first check with your neighbors (concierge, neighbors, etc.).

In the event of a lost or damaged package, please contact us at support@minfy.ca within 7 days of the scheduled delivery date so that we can open an investigation with the carrier.

 

7. Return of unclaimed packages

 

If a package is returned to us due to an incorrect address or prolonged absence of the recipient, a reshipment fee will be charged.

 

8. Contact

If you have any questions about shipping, please do not hesitate to contact us at support@minfy.ca or via our online form at www.minfy.ca.

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